Assist Help Foundation is committed to ensuring that all merchandise, materials, or products purchased from us are delivered efficiently and on time. Please read our Shipping & Delivery Policy carefully to understand our processes and commitments.

1. Shipping Locations

• We currently ship to addresses within [Insert Serviceable Locations, e.g., "India" or "selected international countries"].

• Please ensure that your shipping address is accurate and complete to avoid delays or failed deliveries.

2. Processing Time

• All orders are processed within [Insert Processing Time, e.g., "2-5 business days"] after receiving your order confirmation.

• Orders are not processed or shipped on weekends or public holidays.

• In the event of a high volume of orders or unforeseen circumstances, processing times may be delayed. We will notify you promptly if there are any delays.

3. Shipping Methods & Estimated Delivery Times

• We partner with reliable courier services to deliver your orders. The available shipping options and estimated delivery times are as follows:

  • Standard Shipping: [Insert Delivery Time, e.g., "5-10 business days"]

  • Express Shipping: [Insert Delivery Time, e.g., "2-4 business days"] (if applicable)

• Delivery times may vary based on the destination and courier service.

4. Shipping Charges

• Shipping charges are calculated at checkout based on the weight, dimensions, and destination of the package.

• Promotional offers or discounts on shipping charges will be communicated clearly during the checkout process.

5. Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.

• Please allow [Insert Timeframe, e.g., "24-48 hours"] for the tracking information to update.

6. Delivery Issues

• If your package is delayed, lost, or damaged in transit, please contact us immediately at [Insert Email Address] or [Insert Phone Number].

• In case of a lost shipment, we will work with the courier service to resolve the issue promptly.

7. International Shipping (if applicable)

• For international orders, customs duties, taxes, or fees may be applicable based on the destination country’s regulations. These charges are the responsibility of the recipient.

• Delivery times for international shipments may vary due to customs processing and other factors.

8. Returns Due to Failed Delivery

• If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept delivery, we will contact you to arrange reshipment. Additional shipping charges may apply.

9. Contact Us

If you have any questions about your order or this Shipping & Delivery Policy, please reach out to us:
namaste@assisthelp.org